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OTHER JOBS AVAILABLE: ALOHA HOST • CRUISE COORDINATOR • DECKHAND

Help Wanted: Deckhand

Deckhand / Server / Boat Crew (Seasonal March-October)

Job Classification: Part Time (20-35 hours/week)

Location:  Portland, OR / Willamette River

Wage: $16-$24/hr DOE (plus earned tips)

General Position Summary:

Have you ever considered working on a boat on the river?  Island Style Charters is looking for fun and friendly personalities to join the crew of our new tiki-style riverboat!

From March – October, we cruise Portland’s Willamette River while maintaining a tropical, festive and fun atmosphere for our passengers.  As part of our crew, you’ll have the opportunity to work directly under a Master Mariner with over 40 years of experience on the water and learn valuable skills for life.

This is an active, hands-on role requiring physical endurance.  Deckhands assist with boat maintenance, docking, cruise preparations, passenger service and vessel safety.  When working as a food / drink and bar server onboard, you’ll also have the opportunity to earn tips! 

This position requires a lot of flexibility, including routinely working long weekends, evenings and holidays. Our ideal candidate is detail-oriented, reliable, outgoing, and genuinely enjoys working with the public.   If this sounds like you, we’d love to hear from you! 

Essential Boat Operations and Customer Service Functions:

This list is a summary of typical duties and may include additional responsibilities as assigned.

  • Adhere to emergency procedures to ensure passenger safety is top priority at all times.
  • Assist the crew with passenger check-in and reservation management.
  • Assist passengers in boarding and disembarking in a safe, friendly manner.
  • Assist the Captain with docking, mooring, & general vessel operations. 
  • Support the Captain with navigation and serve as a lookout when needed.
  • Prepare for cruises by stocking food, beverages and supplies.
  • Use the electronic POS system (Square) to take orders and handle cash/card payments.
  • Provide great customer service while serving food and drinks with a fun, friendly attitude.
  • Maintain vessel cleanliness throughout the cruise.
  • Assist with post-cruise cleanup, garbage management, inventory tracking and re-stocking.
  • Perform vessel maintenance tasks, such as hosing down, mopping, scrubbing the deck and hull.
  • Complete daily, weekly, and monthly safety and operational checklists. 
  • Run company errands when needed (such as ice/food/beverage transport).
  • Cross-train and fill in for host, bartender, server roles if needed.

Minimum Qualifications

  • 18 years of age or older.
  • Willing to work a flexible schedule including mornings, late nights, weekends and holidays.  (Note: Shifts will typically be 6-7 hours long or 12 hour days.)
  • Excellent customer service skills. 
  • Punctual and reliable.
  • Subject to quarterly random drug testing per company policy.
  • OLCC server permit:  Must have or obtain before your first day of work.
  • Valid Driver’s License, reliable transportation and good driving record.
  • Will be required to maintain a current CPR / First Aid Certification.
  • Will be required to obtain an Oregon Boaters Card within 30 days of hire.
  • May be required to obtain an Oregon Food Handlers Card.

Job Knowledge, Skills and Abilities

  • Strong communication skills. 
  • Knowledge of USCG safety and training guidelines, or willingness to learn.
  • Basic knowledge of Square POS or ability to learn quickly.
  • Ability to follow OLCC alcohol service regulations for responsible beverage service.
  • Self-motivated and able to work well with a team.

Working Conditions and Physical Demands

  • Active and fast-paced environment.  
  • Must be able to perform physical tasks, lift up to 50 lbs. and walk or stand for extended periods.
  • Must be comfortable working in all weather conditions. 
  • Must be comfortable on docks, boats and walking on uneven/slippery surfaces.
  • Basic swim skills required.
  • Work requires the ability to balance on uneven, slippery surfaces.
  • Must comply with USCG regulations and company policies at all times.

Supervision:

  • This role is supervised by the Owners and the Captain of the cruise boat during cruises.  
  • This role is not responsible for any supervisory oversight of any other staff member.

ANSWER THESE QUESTIONS AND UPLOAD YOUR RESUME BELOW

Your Name(Required)
What level of education have you completed?(Required)
Are you comfortable performing physically demanding tasks, such as lifting up to 50 lbs, standing for long periods, and working in various weather conditions?(Required)
3. This position has a variable schedule and requires availability on days, evenings, weekends, and holidays from May through October. Do you have any schedule limitations?(Required)
Are you willing to undergo quarterly random drug testing as required by company policy?(Required)
Do you currently have (or are you willing to obtain) any of the following certifications? (Chack all that apply)(Required)
Are you comfortable speaking to large groups (such as giving a safety speech about use of life preservers), leading games, and encouraging a fun, interactive atmosphere?(Required)
Are you comfortable physically assisting passengers for boarding such as holding their hands as they step up onto the boat or teaming up with another strong crew member to help lift someone in a wheelchair onboard?(Required)
Are you comfortable using a POS system (such as Square) to take orders and process payments?(Required)
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